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East Dunbartonshire Leisure and Culture Trust

Archives and Records Management Service Quality Improvement Tool (ARMS)

The ARMS framework is a management tool that can provide you with the support necessary to focus on key outcomes and performance indicators right across the full range of archives and records management services. It is flexible and allows the user to choose the service area/s of immediate importance to the organisation.

To learn how ARMS works in practice you can watch the video tutorial put together by Quality Scotland. Whilst we would encourage the use of the online tool, a PDF version of the ARMS Framework is available by emailing

For full functionality, please use Internet Explorer to access the online tool.


Access the ARMS Tool, register to use the tool, and find guides

Video Tour

Quality Scotland ARMS Tool video tour

What is ARMS?

How the toolkit can benefit your organisation

Who should use ARMS?

A broad range of organisations with recordkeeping responsibilities


Learn more about the background of the ARMS project