Change Text Size: A A A
East Dunbartonshire Leisure and Culture Trust

Archives and Records Management Service Quality Improvement Tool (ARMS)

The ARMS framework is a service improvement tool that can provide you with the support necessary to focus on key outcomes and performance indicators right across the full range of archives and records management services. It is flexible and allows the user to choose the service area/s of immediate importance to the organisation.

To learn how ARMS works in practice you can watch the video tutorial put together by Quality Scotland. 


  • Rigorously tested, collaborative and flexible tool

  • Meet legislative and governance requirements (Public Records (Scotland) Act, 2011)

  • Meet Archives Accreditation Standard requirements

  • Focus on your priorities, pressures and challenges

  • Identify weaknesses and generate an improvement plan

  • Build on strengths and raise the profile of your service

  • Endorsed by the National Records of Scotland, Quality Scotland and the Scottish Information Commissioner's Office as a comprehensive self-improvement tool for record keeping organisations



Access the ARMS Tool, register to use the tool, and find guides

Who should use ARMS?

A broad range of organisations with recordkeeping responsibilities


Learn more about the background of the ARMS project